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When does mail get collected from postboxes? - Royal Mail Group Ltd
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Claims Centre - Royal Mail Group Ltd
Find out how to make a claim with Royal Mail and information on our compensation policies.
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I need help with 'Change Your Delivery Options' - Royal Mail Group Ltd
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Updating my address in Postcode Finder - Royal Mail Group Ltd
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Missed delivery but no 'Something for you' card - Royal Mail Group Ltd
If you missed a delivery but don’t have a red ‘Something for you’ card, or you’ve lost the card, you can still arrange a Redelivery online.
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I've missed my delivery - what do I need to do? - Royal Mail Group Ltd
If we were unable to deliver an item to your address, we'll leave a 'something for you' card. This explains how to arrange a redelivery or collect your item.
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If an item's lost, damaged, delayed or has arrived with contents ...
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Click & Drop – Creating, processing and viewing your orders
Find help with creating, processing, viewing and editing orders
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My mail arrived damaged - what should I do? - Royal Mail Group Ltd
You will greatly reduce the chance of your item being damaged if you wrap it correctly. In the event of your item arriving damaged, we can help.
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I've received a grey Fee to pay card - Royal Mail Group Ltd
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